Jan 25, 2017 After you have done this, reply below what appears in your trace.log file, and paste it here and you will be assisted asap. Anyone willing to help others in this thread is well appreciated! The screen will freeze for a second. Afterwards, go to your Desktop and you will find a.png file with the name hiressnapshot1. Enjoy snapping those pics! NOTE: This feature is being phased out from Shop Mode, however you can still use this with any product you own in your Room, or with any product in the Rooms you visit. This feature does not work in Next or our mobile apps.
Hi there Greg,Are usually you dealing with the issue with some other web browsers furthermore?
Internet Explorer (IE) 8 will be the integrated edition in Windows 7.
You may direct the post to check out the edition of IE:
If you are using Internet Explorer 9, you may recommend to the post and check if it assists:
Important: The abové mentioned link contains methods to adjust the registry. Nevertheless, serious complications might take place if you alter the registry improperly. Therefore, make sure that you adhere to these actions meticulously. For added protection, back again up the régistry before you improve it. Then, you can bring back the registry if a issue occurs.
For even more info, you may recommend to the write-up:
If not, you may test the following steps and check out if it helps:
Technique 1:
Enable file download in Internet Explorer: a. Close up any Web Explorer or Home windows Explorer home windows that are usually currently open up. w. Open Web Explorer, click on theToolsbutton, and selectWeb Options. deb. Click theSecurity tabsandclick on theCustom level button. at the. Scroll down tó theDownIoadsclassification, andset File download to EnabIe. y. Click onFine.Technique 2:Run Web explorer with nó add-ons. Measures to open up Web with no add-ons setting:
a. Click on onstart.
t. In the search box kind inInternet explorer.
c. SelectInternet (No add-on setting).
If you are usually not dealing with the concern, after that add-on may end up being causing the error.
You can relate to the adhering to post and test the ways offered to allow add-ons individually to figure out which of thé add-ons máy become causing the issue.
Method 3:
You may furthermore temporarily deactivate the third-party safety software program, firewalls set up on the system and verify if the problem persists.Be aware: Make certain to enable the protection software program on the computer after checking for the issue.